The relationship between employer and employee in Singapore is regulated largely by the contract of employment between them. Generally parties are free to contract as they choose subject to complying with the Employment Act and certain limits. The Singapore Employment Act does not apply to all employees. Instead, it applies only to “employees” as defined under the Act. Specifically, the Employment Act does not apply to:
Managerial & Executive Positions: Such a position is defined as one where a person has direct authority or influence in the hiring, firing, promotion, transfer, reward or discipline of other employees; or the main duties involve management and running of the business. It is also applicable to professionals (possessing tertiary education along with specialised knowledge or skills) who carry out the same or similar responsibilities as managers or executives. Examples of such professionals include lawyers, accountants, dentists, and doctors.
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Furthermore, employees earning below SGD 2000/month are provided additional protection (concerning “Rest Day, Hours of Work and Overtime, Public Holidays, Annual Leave, Sick Leave, Retrenchment Benefits, Retirement Benefits, Annual Wage Supplement and other variable payment”) under Part IV of the Employment Act.
IMPORTANCE OF EMPLOYMENT CONTRACT
Employment Contract is also known as Employment Agreement, Appointment Letter, Offer Letter, etc. It is an agreement between an employee and employer that specifies the terms and conditions of employment. It is advisable to have a written employment contract in Singapore. Typically, only senior management employees might have the option of negotiating their employment contracts. A violation of one or more of the terms in an employment contract by either an employee or employer is considered breach of contract. Most employment contracts include several important clauses such as:
Duration of employment contract, if applicable
Date of employment commencement
Hours of work
Probation clause, if applicable
Code of conduct
The terms and conditions of the employment contract cannot be less favorable than what is stipulated in the Employment Act.
WAGES, BONUSES & BENEFITS – STATUTORY & COMMON PRACTICES
Employee benefits are often called fringe benefits or perks. There are various types of compensations provided to employees in addition to their normal salaries. Employee benefits in Singapore might include sick leave, annual leave, maternity leave, incentives & bonuses, relocation assistance; healthcare benefits, retirement fund contributions, housing allowance, allowance for children’s education, childcare benefits, transportation reimbursements, etc.
Salary & Bonus
Statutory Requirement: The Employment Act does not regulate the minimum salary every employee must be paid. In other words there is no minimum salary requirement and it is subject to negotiation between the employer and the employee. However, the salary must be paid at least once a month within 7 days after the end of the salary period. Overtime pay, if applicable, must be paid within 14 days of the stipulated salary period. There is no requirement of bonus payment under the Employment Act of Singapore.
Common Practice: The salary paid to an employee obviously depends on the position and skills required. Annual bonus equivalent to at least 1 month’s salary, commonly known as 13th month payment, has become a common practice in Singapore. The exact amount of annual bonus can vary from employee to employee as per the company policies and will normally be tied to the employee’s performance as well as performance of the company. The details of the annual bonus policy will normally be specified in the employment contract. It is not uncommon to see employees in Singapore receiving annual bonuses of 2-3 times of salary during good economic times.
Hours of Work & Overtime
Statutory Requirement: Hours of Work & Overtime are regulated under the Singapore Employment Act for only those employees that are earning below SGD 2000/month. Employees that are covered under the Employment Act as above are entitled to work no more than 44 hours per week. Singapore’s Ministry of Manpower has stringent laws regarding hours of work and conditions for working overtime. An employee, is entitled to work not more than eight hours daily, or 44 hours weekly. The Employment Act also deems that employees cannot work for more than 6 hours without a break. Inclusive of overtime work, employees cannot work more than 12 hours per day except under certain circumstances, including but not limited to an actual or threatened accident, work that is essential to national defence or security, or unforeseeable circumstances which leads to work being interrupted. Shift workers, on the other hand, are not allowed to work more than 12 hours daily under any circumstances. Employees are entitled to 1 rest day (deemed as a non-working day from midnight to midnight) per week, and is not considered a paid day. The longest possible interval between 2 rest days is 12 days.
Common Practice: For employees earning above SGD 2000/month, the above conditions of the Employment Act do no apply and is left to the agreement between the employee and the employer. As a general rule in Singapore, office employees work from Monday through Friday from 9.00am to 6pm or 7pm, depending on the company policies. It is not uncommon for Singapore employees to work 9-10 hours during the weekdays and half-day on Saturdays.
Considering Singapore’s multicultural diversity, public holidays are designed to accommodate many different ethnic communities and include New Year’s Day, Chinese New Year, Good Friday, Labour Day, Vesak Day, National Day, Hari Raya Puasa, Deepavali, Hari Raya Haji, and Christmas Day.
Statutory Requirement: For employees earning less than SGD 2000/month, the following minimum rules are mandated under the Employment Act of Singapore. You are entitled to get public holidays off, although they may be substituted by any other day subject to mutual agreement between you and your employer. Should a public holiday fall on a Sunday, or rest day, the following Monday shall be considered a paid holiday. Additionally, if the public holiday falls on a day when you are not contractually required to work, you shall be either compensated with an extra day’s pay or given an extra day off as a substitute.
Common Practice: For employees earning above SGD 2000/month, the Employment Act does not enforce any rules regarding public holidays. However, as a common practice in Singapore, all employees are given the same public holidays benefit as above.
Statutory Requirement: In reference to annual leave, the following statutory compliance as per the Employment Act is applicable for employees earning less than SGD 2000/month: To qualify for annual leave, you must have served at least 3 months with your employer. The amount of annual leave you receive is dependent on the contractual agreement between you and your employer, but is subject to a minimum of seven days during the first year and one extra day for each additional year of service. Annual leave taken even on a half-working day is considered one day’s leave, unless otherwise stated in the employment contract. In the case of dismissal for misconduct, absenteeism from work without permission for more than 20% of working days in the month, or if the leave is not used up within 12 months of every year of continuous service, your annual leave will be forfeited unless specified otherwise in the employment agreement.
Common Practice: As a common practice in Singapore, all employees are given an annual leave around 12-14 days per year, well above the minimum required under the Singapore Employment Act.
Statutory Requirement: In reference to sick leave, the following statutory compliance as per the Singapore Employment Act is required for employees earning less than SGD 2000/month:
If the employee has worked for at least 6 months for the company: The employee is entitled to 14 days of sick leave per year, and 60 days of hospitalization leave (inclusive of the 14 days).
If the employee has worked for at least 5 months but less than 6 months for the company: The employee is entitled to 11 days of sick leave per year, and 45 days of hospitalization leave (inclusive of the 11 days).
If the employee has worked for at least 4 months but less than 5 months for the company: The employee is entitled to 8 days of sick leave per year, and 30 days of hospitalization leave (inclusive of the 8 days).
If the employee has worked for at least 3 months but less than 4 months for the company: The employee is entitled to 5 days of sick leave per year, and 15 days of hospitalization leave (inclusive of the 5 days).
The employee must produce a medical certificate from the company doctor (if one is appointed), government doctor, or doctor from an approved hospital.
Common Practice: Sick leave benefits for all company employees in Singapore generally correspond to the minimum requirements of the Employment Act as above.
Statutory Requirement: There is no statutory requirement to provide private health insurance benefits to employees in Singapore under the Employment Act. Working professionals who are Singapore citizens or Permanent Residents are automatically provided with a low-cost medical insurance called Medishield – a basic tier of insurance protection for all Singaporeans. As part of making contributions to the employee’s retirement fund called CPF, a certain portion of the contribution is automatically allocated to the employer’s Medisave account. Medishield insurance scheme helps Medisave account holders and their dependents meet the cost of treatment during old-age or serious illnesses. Medishield premiums are deducted from the Medisave accounts.
Common Practice: When it comes to healthcare insurance benefits, it really depends on the Singapore employer. Most of the big companies in Singapore offer additional private medical insurance benefits to their employees. Most of the small companies in Singapore however do not offer private medical insurance benefits to their staff. To provide a higher level of healthcare benefits than what is provided under the basic Medshield scheme, as well as to provide medical insurance benefits to Employment Pass holders (foreign employees), employers can offer private healthcare insurance benefits through private insurance companies in Singapore.
Maternity and Childcare Leave
Statutory Requirement: In simplified terms, female employees except for those in managerial and executive positions that have been employed for more than 3 months are eligible for paid maternity leave benefits. Eligible female employees are entitled to a total of 16 weeks leave. Employers are prohibited from dismissing any employees on maternity leave. Employers are required to pay maternity leave in full, should notice of dismissal be given without sufficient cause within 3 months of employees’ confinement. Besides maternity leave, the eligible female employees are entitled to 6 days childcare leave per year, if they have worked for the employer longer than 3 months, and are the parent of a child below 7 years of age.
Common Practice: Maternity and Childcare leave benefits for company employees in Singapore generally correspond to the minimum requirements of the Employment Act as above.
Statutory Requirement: The Employment Act of Singapore does not have any clauses related to the probation period for employees.
Common Practice As a common practice, employees are asked to serve a probation period of six months. The probation period is usually reflected by a shorter termination notice period.
Statutory Requirement: Either party can terminate the employment contract by giving a written notice or by paying salary in lieu of notice to the other party. There is no statutory requirement on the number of days for the notice period. The notice period depends on what is agreed upon in the employment contract and must be the same for both parties. The employee is allowed to use his/her accrued annual leave to offset the notice period. The employment contract can be terminated by either party without notice if the other party is in willful breach of the contract.
Common Practice: Its common practice in Singapore to provide 2 weeks notice period during probationary period and 1 month notice period following confirmation of appointment. Although under the Employment Act, both sides may give salary in lieu of notice, Singapore courts have held the view that the employee can not terminate the contract by giving his salary in lieu of notice because of the practical difficulties faced by the employer in such a situation.
Normally a company goes through retrenchment to reduce outgoing money or expenditures or redirects focus in an attempt to become more financially solvent. Implementation may result in positive or negative consequences and this has implications for employees who are retrenched and those who stay on their jobs. Although there are a number of other ways (such as hiring freeze, cutting salaries, reducing benefits) to implement the retrenchment process, the most common way utilized by companies is reducing the workforce by way of layoffs.
Statutory Requirement: As per the Singapore Employment Act, the following general rules apply for employee earning less than SGD 2000/month:
The company shall pay all salaries and benefits due to the employees on their last day of work.
The duration of notice shall be as per the employment contract.
An employee who has been employed in a company for at least three years should be paid some retrenchment benefits if he/she is being retrenched. The Employment Act does not dictate the nature or amount of such benefits and leaves it to the mutual agreement between the employee and the employer. An employee who has worked less than three years in a company is not entitled to retrenchment benefits under the Employment Act.
Since retrenchment has negative implications on the workforce including loss of skills, energy, morale, commitment, physical and mental health degradation that results from employees withdrawing physically and emotionally, the Ministry of Manpower advises employers to carry out any retrenchment exercise responsibly.
Common Practice: As a common practice, retrenchment benefits in Singapore depends on the size and financial position of the company. A small company might not be able to offer anything beyond what is required as per the statutory requirements listed above. To avoid any conflicts and confusion, it is best to stipulate the specifics of retrenchment benefits in the employment contract.
Central Provident Fund (CPF) Contributions
CPF is a mandatory retirement savings scheme for Singapore citizens and permanent residents.
Statutory Requirement: For employees that are Singapore citizens or Permanent Residents, the employer is required to make contributions to the CPF fund. Both employee and employer make monthly contributions to the fund. The employer is responsible for sending the monthly payment that includes both the employer’s and the employee’s portion of the contribution by the 14th of the following month. The employee’s portion is then deducted from the salary. The maximum CPF contribution rate for employer and employee is 15.5% and 20% respectively and can be lower depending on certain factors such as employee age, permanent resident status, etc. Note that the employer CPF contribution rate will be increased to 16% from September 2011 onwards. There is no CPF contribution for foreign employees holding an Employment Pass or Work Permit in Singapore.
Common Practice: There is no variation in common practice as opposed to the statutory requirement for CPF contributions.
Education & Training
Statutory Requirement: There are no statutory requirements to provide education and training benefits to Singapore company employees. In general, employers are encouraged by the Ministry of Manpower to provide their employees with opportunities for training and development, to improve job competency and possible career advancement. The Singapore government also has various schemes to partially cover the training and skills upgrading costs.
Common Practice: There is no standard practice to offer training and skills upgrade benefits to employees. It usually depends on the company size, nature of business, and the employee category.
NON STATUTORY BENEFITS AND PERKS
Most companies in Singapore provide certain non-statutory benefits to their employees, ensuring that their workforce is well looked after. Some of the common benefits provided include:
Healthcare, well being and personal benefits – Many of Singapore companies offer medical insurance plans that extend to dependants and typically cover personal accident and hospitalization.
Per Diem – For travel related jobs, many companies provide a per-day allowance, transportaion allowance or reimbursement of actual expenses while traveling. The per diem amount depends on the place the employee is traveling to.
Relocation package – Most companies provide a reloaction allowance to employees who have to move with their family from their home country to Singapore. An expatriate compensation package typically includes: paid shipping of personal effects, paid air fare, free or subsidized housing, payment of utility bills, paid childcare and payment of school fees for children. Some employees come on “full expat” terms, some on “semi expat” terms and some others on “full local” terms. It is a common practice to accommodate employees in a serviced apartment or hotel, paid for by the company for certain duration until they find suitable accommodation.
Employee stock purchase plans – Some companies provide employee stock purchase plans, especially to senior employees.
Other additional perks – Other perks may include: paid corporate memberships, sponsoring employee training programs and educational courses, providing restaurant discount vouchers, mobile phone plans, paid gym/club memberships, organize sporting activities, team parties and outings, staff referral schemes, sabbaticals etc.